Lock in your costs for IT, voice, and data solutions with SPOT Managed IT Services, SPOT Managed VOIP Services, and SPOT Offsite Backup. The Fulcrum Group's state-of-the art SPOT Suite offers your company secure, top-of-the-line IT solutions at a great price!
Call The Fulcrum Group today at (817)337-0300 to put SPOT on your team!
SPOT lowers the Cost of Technology for Small and Medium Organizations
The case for outsourcing technology support is most often based on reducing costs. Computers and networks are just business tools, such as a copier, phone system, or forklift. However, they are necessary tools - and if they're not working, your business can shut down.
SPOT Managed IT Services
SPOT Managed IT Services is your fixed monthly fee, no-worry, all-you-can-eat, network support program! SPOT Managed IT Services gives you the response and support of having a full-time Network Adminstrator -- at a great monthly price!
Included in your flat, monthly fee:
- 8x5 Unlimited Help Desk and Remote Support
- Scheduled Onsite Technical Visits
- 24x7 Network Monitoring and Alerting
- 24x7 Performance Trending
- 24x7 Asset Tracking
- System Documentation
- Vendor Management
- Patch Management
- Ticketing System for support calls
- Proactive Network Maintenance
- Quarterly Business Reviews (QBRs) to measure success and plan future changes
Benefits of SPOT Managed IT Services:
- Prevent many common issues with proactive maintenance
- Increase system uptime and reliability
- Reduce time to resolve network issues
- Lock in your network maintenance costs
- Get rid of finger-pointing
- Centralize point of contact for ALL your technical support arrangements
- Get a team of certified , experienced specialists working on your network
- Value-focus your technology budgets with Quarterly Business Reviews
SPOT Managed VoIP Services
SPOT Managed VoIP Service is The Fulcrum Group’s answer to providing the Proactive management that mission critical VoIP systems need.
SPOT Managed VoIP Services is a combination of remote and on-site services designed to provide a complete maintenance and support solution for your VoIP system, allowing you to focus on running your business.
Benefits of SPOT Managed VoIP Services:
- Unlimited admin & end user VoIP training
- Hardware warranty on each phone
- Automated, off-site backup
- System documentation
- Vendor management
- Semi-annual VoIP system review
- Network switches maintenance/support
- Fractional CIO Consulting
- Emergency VoIP server recovery
- Help Desk services
- Fixed monthly pricing
SPOT Hosted SPAM and Virus Filtering
If you are tired of fighting the daily SPAM battle, our anti-spam and anti-virus filtering service is for you. With no huge upfront cost and a few dollars per month per mailbox, you can strip out almost all of the junk mail filling your inbox.
Our clustered solution is also highly available, so if your email server is down for a few hours, we catch your email and hold it for you. Your customers never know you are down. Our email filtering service, powered by the award winning Postini platform, blocks spam and viruses, before they reach your network. A great fit for any email server types and customers 5 to 1,000 users.
SPOT Offsite Backup
SPOT Offsite Backup is a secure, automated offsite data backup and restoration service providing powerful tools to protect important data.
SPOT Offsite Backup enables businesses to utilize enterprise-class backup with superior performance for their critical data at a fraction of the cost of most other solutions. The Fulcrum Group’s state-of-the-art technology provides businesses with easy to use, IP-based data protection that can be combined with local backups and can backup Exchange, SQL, and Open Files.
SIMPLE
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Fast, easy installation
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Backup unlimited data from anywhere
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Anytime access to saved files
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Flexible version control
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Only pay for storage used
SAFE
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Secure offsite storage
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No hardware to maintain
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Automated process
SECURE
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Data is fully encrypted
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User-only access
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Changes only stored
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Data automatically copied to multiple secure sites
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Email notification of missed backups
