Lowering Cost of Technology for Small and Medium Organizations
The case for outsourcing technology support is many times based on reducing costs. Computers and networks are just business tools, like a copier, phone system or forklift.

Do you need freedom from the hassle of your technology tools? Does your organization have 10-75 users? Then you are an especially great fit for our SPOT Managed IT Services program.

Your fixed monthly fee, non-worry, all-you-can-eat, network support program
What do you get in our program, all the things a full-time Network Administrator should be doing for you. 

• 8x5 Unlimited Help Desk and Remote Support
• Scheduled Onsite Technical Visits
• 24x7 Network Monitoring and Alerting
• 24x7 Performance Trending
• 24x7 Asset Tracking
• Ticketing System for support calls
• Vendor Management
• Patch Management
• Proactive Network Maintenance
• System Documentation
• Quarterly Business Reviews (QBRs) to measure success and plan future changes
  

Benefits of our program 
What do you get with our SPOT Managed IT Services?  You get all the things a full-time Network Administrator should be doing for you. 

• Prevent many common issues with proactive maintenance
• Increase system uptime and reliability
• Reduce time to resolve network issues
• Lock in your network maintenance costs
• Centralize point of contact for ALL your technical support arrangements
• Get rid of finger pointing
• Get a team of certified , experienced specialists working on your network
• Value-focus your technology budgets with Quarterly Business Reviews
  

Check out these other great SPOT services

SPOT Hosted SPAM and Virus Filtering
If you are tired of fighting the daily SPAM battle, our anti-spam and anti-virus filtering service is for you. With no huge upfront cost and a few dollars per month per mailbox, you can strip out almost all of the junk mail filling your inbox. 

Our clustered solution is also highly available, so if your email server is down for a few hours, we catch your email and hold it for you. Your customers never know you are down. Our email filtering service, powered by the award winning Postini platform, blocks spam and viruses, before they reach your network. A great fit for any email server types and customers 5 to 1,000 users.

SPOT Hosted Voice over IP Service
Voice over IP takes an old tool and make it better.  Combine your phone service and network data services onto a single bill for savings.  Increase your productivity with more user control over voice mail, call routing and even conferences.  

Hosted VoIP is a way to get take advantage of VoIP technology without the high initial cost. You can get VoIP to a single location and gain new tools such as voice mails in your inbox, faxes in your inbox, easier conference calling or even callers following you to your cell phones. You can also easily connect branches at remote sites and allow 4 digit transfers between sites or centralize a receptionist. Our solutions also allow you to use high quality Cisco phones that you buy today and reuse them in a premise based solution, if you choose to change later. Our 5-25 phone solution is powered by COVAD and out 25 to 500 user solution is powered by Smothstone.

Get great hosted services today without a higher initial cost, only through the Fulcrum Group.  Contact your Account Manager today for an estimate or visit the Contact Us page.  You will be glad you did.