Why Apprenticeship?

“We are told that talent creates its own opportunities. But it sometimes seems that intense desire creates not only its own opportunities, but its own talents.” – Bruce Lee

When I was a high schooler, it was the early days of desktop-based technologies. My high school did not have any sort of computer program. The better high school across town started offering a computer class, to which I applied. But I was denied the opportunity to attend, when my attendance record was reviewed. Because I had to cut class sometimes to help the household with odd jobs, I missed out on an opportunity to learn more about something I love, technology.

The Fulcrum Group Apprentice Program is a new initiative for our small organization to offer up a chance for young people to learn, or people of any age looking for a career change. In my career, I have appreciated how technical support is something of a meritocracy. What you do matters more than what or where you’ve been.

What is the Fulcrum Group Apprenticeship Program?

“All great achievements require time.” – Maya Angelou

The DOL promotes and supports Fulcrum Group's registered apprenticeship programs

Workforce Solutions supports well-trained and productive workforces in Fort Worth

The Fulcrum Group maintains a variety of roles delivering technical support to our business clients in the Dallas and Fort Worth areas. Among the toughest challenges of a career in tech are real world experiences, learning the tools of the trade, understanding the specialized lingo and honing soft skills, for working with clients as teammates.

No role learns technology quicker than being a team member on the Service Desk. This team is the “tip of the spear” for a great client experience. It requires people skills, listening skills, communication skills, documentation skills, powers of observation and – oh yeah – the ability to solve technical problems or, know quickly when you can’t solve a specific problem.

As a Service Desk Apprentice, a candidate will complete our Department of Labor (DOL) registered Apprenticeship Program. The program is designed to arm you with hours of on-the-job learning and related technical instruction, including access to CompTIA’s A+ and Network + training and certification, while earning a salary.

We have also worked with Workforce Solutions of Tarrant County as a partner for interns. We highly recommend potential candidates starting there for the possibility of a paid internship.

Past internships have included service desk and marketing.

How to apply for a Fulcrum Group Apprenticeship

“My primary goal of hacking was the intellectual curiosity, the seduction of adventure.” – Kevin Mitnick

  • Must be at least 17 years old (HS graduate or equivalent)
  • Should have some basic familiarity with computer and/or network terminology and skills
  • Able to pass FBI background check
  • Able to pass pre-employment drug check
  • Administrative skills
  • Transportation to work at client sites
  • Have the ability to do the job and the desire to succeed

We have added a link to our Careers page where you can apply for program, when we have an opening.  We are NOT currently taking applications. We look forward to getting to know you, when the time is right.

Resources for apprentices

“Intellectuals solve problems, geniuses prevent them.” -Albert Einstein

On-the-job Learning Areas

  • Basic hardware
  • Basic networking
  • Cloud and virtualization technologies
  • Operating system basics
  • IT security basics
  • General IT operations
  • Business acumen
  • Employability skills

Free Online and Virtual

A few favorite podcasts (important for IT to understand business)